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Companies must be able to be competitive in the global economy in order to survive and thrive. In order to be competitive a company needs to be able to recruit, train, compensate and retain the best and brightest workforce. For managers, using a self-service portal can be a secure and immediate way to check the status of their employees’ career progress. They can check to see if they have completed training tasks, are achieving education goals and if they are being compensated and promoted appropriately. For employees using a self-service portal can put them directly in charge of their career goals, make training more convenient by being available online, let employees update their information based on life events (i.e.: Adding a dependent to health benefits access in case of marriage or birth of a child.) and having immediate access to company policies and procedures. Portals can also integrate company email and messaging systems into their portal applications Organizations can reduce costs, have improved communication between staff and management, experience a reduction of paperwork, and enjoy increased productivity. RoI is the return on investment in terms of the cost/benefit analysis in regards to the creation or purchase of HR portal software or applications for the organization. Organizations can benefit from the implementation of HR portals by reducing phone calls, having accurate and current information about employees available to managers, improving recruitment and retention of the best employees and increase overall employee and management satisfaction with HR transactions. Objective cost savings include reduction of call center staff, lessening the expense of paperwork and the means to store it, and the rise in productivity for both employees and managers. HR portals should be user friendly and reliable, have features that will enhance communication and have accurate information. Hr portals should increase worker and managerial productivity by allowing users an efficient way to communicate and complete tasks without having to “wait in line” to have an HR administrative person input information into files that the manager or employee can do themselves. Hr portals can also provide a way to enhance employee skill set by having training sites the employees can log into and learn new skills or complete career enhancing training when it is convenient for them. Common problems with HR portals can include cumbersome systems that are hard to use or are not well supported thus making them less likely to be utilized by both management and the employees. According to the text that while many employees use Hr portals to check on or enroll in benefit plans, update statuses (such as changing addresses, adding personal data) they underutilized the skill enhancement and training opportunities provided on HR portals. Yes. I would recommend using an HR portal at one of the larger veterinary hospitals I worked at because according to the text HR portals can be utilized by employees to do CBTs (computer based training) to improve skill sets and can also be used for educational purposes. As a veterinary technician it is very important to be aware of new veterinary products and techniques, learn new ways to help with client education, be aware of current public health policies and participate in continuing education programs. Having this information available on a portal would save time and money for the practice and provide valuable training on demand to veterinary staff. Forum 2